The NAICS code for call center is 561422, Telemarketing Bureaus and Other Contact Centers. Depending on the work, also check 561421.
Telephone answering services (taking messages for clients) are 561421.
Also searched as: contact center, telemarketing.
Best match
Businesses primarily engaged in operating call centers that initiate or receive communications via telephone, facsimile, email, or other communication modes for purposes such as: (1) promoting products or services, (2)…
Census NAICS lines under 561422 that match call center:
Businesses primarily engaged in answering telephone calls and relaying messages on behalf of clients or for other establishments of the same enterprise.
Census NAICS lines under 561421 that match call center:
561422, Telemarketing Bureaus and Other Contact Centers. Businesses primarily engaged in operating call centers that initiate or receive communications via telephone, facsimile, email, or other communication modes for purposes such as: (1) promoting products or services, (2)…
Often, yes. Also check 561421 (Telephone Answering Services). Telephone answering services (taking messages for clients) are 561421. In SAM.gov you can list several NAICS codes and mark one as primary.
The one on the solicitation. Federal agencies assign one NAICS code to each solicitation, and the SBA size standard of that code decides whether you count as a small business for that bid.
Source: U.S. Census Bureau, 2022 NAICS (public domain). PublicBeam is independent and not affiliated with the Census Bureau or any agency. Always check the NAICS code in the official notice before you bid.